• We are not responsible for delays or cancellations of item releases, either by manufacturers or distributors.
• The release dates indicated on the website are estimates subject to change by distributors and manufacturers, that is, they are not exact and there may be delays or advances. The estimated availability dates are updated on our website once the initially given period has expired or if the distributor updates them. If you have any questions about the availability of your reservation, please check the article page for more information.
• At Troopertoys we do not work or have direct contact with the manufacturers, but it is the European distributors who exercise this function and provide us with the products. This means that we do not have additional information about the future release of articles or the date of distribution, beyond what we show on the web. Ontime the dealer notifies us that the item is available we inform the customer within 48 hours.
• The release dates indicated in the advertising images provided by the manufacturers usually refer to their departure in Japan or the USA, arriving in Europe later. This means that, although photos of the articles are seen on social networks does not necessarily mean that they have been distributed in Europe since they can take months to reach us.